Frequently asked questions
Where do I find my license key?
In My account under "My license keys". It's also in the email you got after buying.
How do I activate the game?
Run the installer and paste your key when asked (or on first launch). The game checks it online once, then works offline. You need internet at least once every 14 days.
It says my key is used on too many PCs.
Each key works on 3 PCs. Go to My account, press "Remove PC" next to one you don't use, then activate again.
Will my demo save carry over?
Yes. Install the full game and your demo save loads from the title screen.
Where are my saves?
Windows stores them in the registry under HKEY_CURRENT_USER\Software\RCK Hosting\RCK Tech Simulator. Uninstalling keeps them.
How do I uninstall?
Windows Settings → Apps → Installed apps → RCK Tech Simulator → Uninstall.
Can I get a refund?
Yes, within 14 days of purchase if you've played less than 2 hours. Open a support ticket with the "Payment / refund" category.
The game is slow on my PC.
Open Options from the title screen, turn V-Sync off and lower the field of view. If it's still slow, open a ticket with your PC specs.
Didn't find it? Open a support ticket.